Privacy Policy
Effective Date: November 29, 2025
Cydeavor LLC, doing business as GlossRed™
1. Introduction
GlossRed™ (“we”, “us”, “our”) operates an online booking & scheduling platform (the “Service” or “Platform”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes what information we collect, how we use it, when and why we may share it, how we protect it, and your rights in relation to that information.
By using GlossRed™ (as a Client, Customer, or visitor), you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
2. What Information We Collect
2.1 Information You Provide Voluntarily
Depending on how you use GlossRed™, we may collect:
- Contact information: name, email address, phone number, mailing/billing address, business name (if you are a business), job title or role (for business accounts)
- Account credentials: username, password, account-related data
- Payment and billing information: billing address, payment method, transaction history (we do not store full credit card details; payment processing is handled by a third-party payment processor)
- Client Content: For Clients — service descriptions, schedules, pricing, business policies, images, customer lists, and other data you upload to the Platform
- Customer booking data: for Customers — name, contact info, appointment details, payment info (as needed to schedule and fulfill bookings)
2.2 Google Calendar API Data Use
GlossRed™ accesses user Google Calendar data only to enable booking, appointment scheduling, and event management. We request the minimum required data to ensure functionality. We do no sell, share, or use calendar data for advertising or analytics.
Calendar data may include:
- Appointment/event details you choose to sync
- Calendar availability
- Basic profile information needed to integrate with Google Services.
All data access is secure, strictly permission-based, and fully compliant with Google's Limited Use Policy. You may disconnect Google Calendar access at any time through your Google Account settings.
2.3 Automatically Collected Information
When you use GlossRed™ (or visit our website), we may automatically collect:
- Device and browser data: IP address, browser type and version, operating system, device identifiers
- Usage data: pages you visit, time and date of visits, clicks, navigation paths, login timestamps
- Cookies and similar technologies: to maintain sessions, remember preferences, and for analytics/performance
3. How and Why We Use Your Information
We use the information we collect to:
- Provide and operate the Platform and its features (booking, scheduling, payment processing, account management)
- Manage your account, verify identity, process transactions and billing
- Communicate with you: send confirmations, receipts, notifications, support messages, updates and policy changes
- Maintain security, prevent fraud or abuse, and ensure compliance with applicable laws
- Improve and enhance the Platform: analyze usage, debug, optimize performance, and develop new features
- Comply with legal obligations, audits, accounting, and tax requirements
4. Third-Party Processors and Data Sharing
To deliver the Service, GlossRed™ relies on third-party service providers. These may include hosting providers, payment processors, analytics tools, email/SMS services, or other integrations. We may share your personal information with them when necessary to provide the Platform.
We do not sell your personal data to third parties.
We may also share information if required by law (e.g., in response to a subpoena, court order, or law enforcement request), or to protect rights, property, or safety.
5. Data Retention & Deletion
We store your personal information for as long as necessary to provide the Service, comply with legal or accounting requirements, resolve disputes, enforce our agreements, or as otherwise set out in this Policy.
You may request deletion or correction of your personal data by contacting us. Upon valid request, we will remove or anonymize personal information, except when we are required to retain it (e.g., for legal, tax, or accounting obligations, or potential dispute defense).
6. Security Measures
GlossRed™ takes reasonable organizational, technical, and administrative measures to protect your personal data from unauthorized access, disclosure, loss, or misuse.
However, no system is perfectly secure — we cannot guarantee absolute protection. You are responsible for maintaining the confidentiality of your account credentials and using secure devices/networks.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal data. These may include (where applicable):
- Access — to view what data we hold about you
- Correction — to request corrections to inaccurate data
- Deletion — to request deletion of your personal data (subject to our retention obligations)
- Withdrawal of consent — when consent is the basis for processing
- Object to or restrict processing — where legally permitted
- Data portability — request export of your data in a structured, commonly used format
If you wish to exercise any of these rights, contact us using the information in Section 12 below.
8. Children & Minors
Our Service is not directed to children under 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without parental or guardian consent, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time when our practices change or as required by law. We will notify you by posting the updated version on our website and/or sending you a notification. The “Effective date” at the top will reflect when the newest version went into effect.
It is your responsibility to review this Privacy Policy periodically to stay informed of updates.
10. International Data Transfers
If you are located outside the United States, note that your personal data may be transferred to, stored, and processed in the United States (or other countries where our third-party providers operate). By using GlossRed™, you consent to such transfers.
We will take reasonable steps to ensure that transferred data is protected with adequate safeguards (e.g., contractual protections, standard clauses) in compliance with applicable laws.
11. Contact Information
If you have questions, concerns, or wish to exercise your data rights, contact us at:
GlossRed™
PO Box 95
Ninety Six, South Carolina, USA
Email: hello@glossred.com
Website: www.GlossRed.com
12. Additional Notes
- Using GlossRed™ implies you also accept this Privacy Policy.
- GlossRed™ reserves the right to modify or suspend the Service, or change its data practices; we will notify you of any major changes.
- This Privacy Policy is in addition to the Terms of Service — together they govern your use of GlossRed™.